Judgment and Grace of Strangers

My Christmas column in the Christian Courier.

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It is one thing to be rebuked for something you’ve done. It is quite another to be rebuked by a complete stranger.

I was in line for a coffee at Second Cup in downtown Montreal – and was checking my phone as I came to the counter. I started to order a small, dark roast, but the guy at the cash paused for a moment, waited to get my full attention, and then said: “I wish we could go back to the days before those phones, when we could have some human contact.” Oof. The feeling of embarrassment and shame was immediate for me. What was I thinking!?

And just to be clear, this wasn’t some cranky baby boomer objecting to smart phone reality in general (we tend, mistakenly, to associate grumpiness with the older set). No, this was a twenty-something guy who was tired of serving coffee to people who wouldn’t even look at him. Continue reading

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